About Us

Midwest Employee Benefits will customize medical insurance plans for both group benefits for employers and insurance coverage for individuals. Because we work with multiple providers, our staff researches the best options available for your business, which means you can attract new talent and retain valuable employees.

Dawn Knutson, ChHC, RHU, REBC, CLTC

Employee Benefit Specialist, Owner

As owner of Midwest Employee Benefits, Dawn focuses her attention on helping group health clients of all sizes. She works with fully insured and self-funded cases; presents staff proposals and conducts Affordable Care Act education sessions.
Growing up in a small town and working as a teenager until now, Dawn understands that benefits can be a huge impact on a person’s life. A benefit plan can be the difference between getting medical services you need or not. It can also save someone financially or destroy them if they aren’t in place.

Dawn is very passionate with assisting businesses and individuals make the best decision they can for their situation. She loves customizing plans and ideas then implementing them so they are beneficial to clients. She does not believe in forcing a one type approach, she believes in customizing the right idea and product to each client. Listening to what a client wants and providing it to them through knowledge and ideas then staying around to make sure it works for them and their employees is key to a successful plan.

Dawn continues to educate herself in the industry and her certifications are result of that. She also takes yearly training to re-certify in her industry. Dawn has been named one of the top producing agents by Wellmark for several years. She has also earned agent of the year Small Group of South Dakota 2015, 2016, 2017, 2018 and 2020. Having client loyalty, sales growth, referrals and retention, Midwest Employee Benefits is growing despite the industry uncertainty.

Being in the field for 25-years, Dawn considers her biggest accomplishment is having a happy life. She has been married to her husband for 25 years, has 4 happy children and loves being a small business owner.

Outside the office, Dawn and her husband Loren spend time outdoors with their four children and pets. She enjoys several sports, including golf, reading, and sewing.
If she wasn’t in her current role, Dawn would still provide knowledge. Benefits are confusing, people use their plan when they need it and ignore it the rest of the time. Knowledge is so important even if it is not something that is needed every day.
Dawn does not have an ideal client since all business and individuals are potential clients. Everyone needs a strong benefit plan to protect them and make sure if something happens they are protected and their family members are too.


  • Chartered Health Care Consultant
  • Registered Health Underwriter
  • Registered Employee Benefits Consultant
  • Certified Long Term Care

Professional Awards

  • Golden Circle Award Winner (7 years)
  • Promise Award Winner 2014, 2015, 2016, 2017, 2018, 2019, 2020
  • Agent of Year Small Group South Dakota for Wellmark 2015, 2016, 2017, 2018, and 2020
  • LPRT Qualification: Leading Producers Round Table 2017, 2018, 2019, 2020, and 2021.
  • Distinguished Service Award
  • Group Benefits Platinum Privileged Partner with Principal Life Insurance Company 2015, 2016, 2017, 2018, 2019, and 2020
  • Elite Circle of Champions for Marketplace

Professional Affiliations

  • SME Sioux Falls, Inc.
  • Sioux Falls Chamber of Commerce
  • Center Sphere 
  • Volunteers at several non-profits


Danielle Dykes

Individual & Small Group Specialist

Danielle works primarily with small group clients, individual health clients, and Medicare clients. Her responsibilities include processing individual quotes, applications, and renewals; marketplace enrollments; and putting together our company newsletter.

Danielle is most passionate with helping each client find a solution or product that best fits their needs and most complimented on being timely, organized and accurate. Personally, she is most passionate about her family.

She has been in the health insurance world for 8 years and has a degree in financial services. She is always helping clients with the everyday changes in health care. She is so good at what she does that current clients refer their family and friends to us.

Danielle, her husband Eric and their two sons, Gunner and Drake, enjoy spending time with family, including their dog Scout, as well as hunting, long range shooting and baking.


  • Associates Degree in Financial Services, Southeast Technical Institute

Professional Affiliations

  • Business Network International

Jennifer Hegg

Direct Sales Executive

Jennifer has worked in the health insurance industry for over 18 years. Jennifer is passionate about providing customers personalized service and the most comprehensive insurance coverage designed to fit their budget. Jennifer is experienced with small group employee benefits, individual health plans and the Medicare Supplement market. Jennifer is also certified with the federal marketplace and can assist individuals in determining if they qualify for tax credits with the Affordable Care Act.

Jennifer attended NSU and graduated with a bachelor of science in education. Teaching and education has always been important to Jennifer. Educating the client on their benefits is one of her strongest attributes.

Outside of work Jennifer enjoys cheering for the Denver Broncos, traveling, golfing, fishing, horse racing and spending time with her family. Jennifer was able to full a bucket list experience and actually attended the Kentucky Derby a few years ago. Jennifer enjoys supporting the local community by being an active member of the Sioux Falls Chamber, the SME organization and an ambassador of the American Cancer Society.

Professional Affiliations

  • SME Sioux Falls, Inc
  • Sioux Falls Chamber of Commerce
  • Ambassador for the American Cancer Society
  • Business Network International Member


Peggy Hoefert

Account Executive

Peggy joined Midwest Employee Benefits in 2015 as an account executive. She focuses on assisting and serving new and existing clients. Among some of her responsibilities are processing group enrollments, making changes to insurance accounts, explaining the claims process to clients, assisting clients with billing questions. She puts together quotes for group health plans and processes group health plan renewals.  She enjoys working with the clients and helping them with all of their insurance needs.

Peggy is very passionate about doing the best job possible. One of her biggest accomplishments is continuing to expand her career in different areas of insurance.

Peggy stays very busy with her son, Kody, camping and spending time with family and friends.  


  • Associates Degree in Computer Programming, Lake Area Tech

Jill Knutson

Office Manager

Jill has been with Midwest Employee Benefits since 2013 and brings with her a wealth of experience in the area of Accounting, Payroll and Business Management.  Her background includes Accounting, Payroll and Human Resources while owning and managing a business for 20 years; and working as HR Generalist/Payroll Administrator for a large manufacturing company.

Jill’s primary responsibilities are Accounting, Commissions, Payroll, Office management and general support to the agency’s Account Executives and Sales staff.  She assists in the development and implementation of the agency policies and procedures; Chiropractor Association administration; maintenance of computer programs and general IT support.  Jill is fully dedicated to facilitating the growth and success of the agency.

Jill grew up in Canton, SD; moved to Wayne, NE in 1990 and has been a resident of Sioux Falls since 2010.  In her spare time, she enjoys traveling and spending time with family and friends.


  • Accounting Degree

Professional Affiliations



Heather Reif

Administrative Assistant 

Heather joined the Midwest Employee Benefits team in 2020. She brings with her over 15 years of administrative experience.
Heather works with both Individual and Group clients. She provides support to the sales team by processing and organizing both individual and group quotes and packets. She assists clients with enrollments and billing questions. Her motto is “treat other people how you would like to be treated” and it shows in her excellent customer service.

Heather lives in Salem with her husband Rod and dog Charlie. Since recently becoming an empty nester, she and her husband enjoy camping, trail riding, trap/target shooting and spending time with family and friends.


  • Associates Degree in Computer Applications from Kilian Community College

Professional Affiliations

  • Member of Salem Community Women and St. Mary’s Alter Society.

Paula J. Bosler

Account Executive

Paula joined Midwest Employee Benefits in April 2021 as Account Executive.

Paula has worked in the insurance industry since 2002. She enjoys all aspects of insurance. During her carrier she has experience customer service for an insurance carrier, over ten years in Provider Relations and has done administration to maintain a PPO network.
Paula assists with quoting new groups, works with group renewals, and helps groups with any new enrollments or changes. She also assists clients to resolve billing questions and helps members with questions from claims to finding a provider. She always strives to provide the very best in customer service.

Paula is excited to be part of this dynamic office and learning this side of the insurance world.

Paula and her husband live on an acreage by Alvord, IA. She stays very busy with farm life, her oldest son’s new diesel mechanics business and their 3 grown children. She enjoys reading, quilting and traveling with her family.


Samantha Hussman

Account Executive

Samantha joined Midwest Employee Benefits in 2021 as an account executive. She grew up in Sioux Falls, SD and currently resides in Tea, SD. Samantha previously worked for a health insurance company and has 15 plus years’ experience in the insurance industry.

Samantha works with new and existing clients. She puts together quotes for group health plans, individual plans, and Medicare supplement plans. She is also responsible for making changes to insurance plans when requested, helping clients understand their insurance plans, assisting clients with billing questions, and processes group health plan renewals. Samantha enjoys working with clients with any insurance need.

Samantha is very busy with her boyfriend, Chad, and her two daughters, Phoebe and Poppy. Samantha is also working on continuing her education by attending classes at Southeast Technical College.

Samantha enjoys four wheeling every summer in the Black Hills and spending time with her friends and family.